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Food Shelf Programs

Home Delivery

CES piloted an innovative approach to providing a selection of groceries to homebound clients. These free groceries are delivered from the CES Food Shelf to homebound clients in the Phillips neighborhood and areas of South Minneapolis.

sm 1b home delivery02It was the Meals on Wheels clients who first spurred CES to consider how we could better serve our homebound neighbors who qualified for free food from the food shelf, but who could not come to us because of physical limitations or psychiatric disabilities. With the key partnerships of The Food Group and Second Harvest Heartland, as well as funding from City of Lakes Rotary, Home Delivery began in October of 2011. By the end of 2016, the CES Home Delivery (HD) Program had grown from 0 to 300 with 140 clients on the waiting list. Currently, HD serves an average of 325 people monthly.

How the program operates:

In this collaborative program, CES offers clients the food and the volunteer power to "shop" for our clients in our food pantry, which is delivered once a month to their door.sm 1b home delivery01

  • Clients are screened for qualification by CES Home Delivery staff.
  • In order to qualify for CES' Home Delivery service, at least one member of the household must be 55 years old or older.
  • Younger individuals with disabilities may also qualify.
  • The total household income must be no more than twice the federal poverty level.
  • Qualifying homebound clients receive, on average, 30 pounds of groceries and hygiene items per month.
  • Volunteer shoppers, many of whom come from partner congregations, "shop" each order individually, according to a “Client Choice” grocery list.
  • Deliveries are made eleven days per month and groceries are brought directly into the client's kitchen if needed.
  • Throughout the process, clients receive excellent one-on-one customer service.

Home Delivery in Action

by Saundra Holden, Home Delivery Coordinator

Ellen* is just over 70 and has been a Home Delivery recipient since September of 2011. Although she is disabled and on SSI, she loves life. Ellen looks forward to the calls and visits from the Home Delivery volunteers.

Jay Wilcox, a CES volunteer, monthly delivers to her building. “It is a rather dark downtown building. But as I knocked on the door, joy spilled out of her small place. She had a little twinkle in her eye as she held her hands together obviously wanting to share something with me. She said, ‘Oh, it was so wonderful! Last time you brought me a whole chicken! Although I only have a small oven, I wrapped it in tin foil and baked it. It has been a long time since I’ve had a whole chicken. I enjoyed it so much! I don’t know what I would do without these groceries delivered right to my door.’”

Community Emergency Service | 1900 11th Avenue, Minneapolis, MN 55404 | 612-870-1125 | ces@cesmn.org | www.cesmn.org

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